Connecting Australia’s
aged care ecosystem
for quality care delivery
Fill’d brings together registered providers, service providers, and aged care workers through one platform—streamlining workforce coordination, simplifying compliance, and enabling quality care delivery across Australia.
Pre-launch opportunity: Join us as a registered/approved provider or service/associate provider today! Registrations for aged care providers and workers opening soon.
From industry,
for industry
Fill’d was built by sector professionals who live and breathe aged care, from workforce coordination and compliance to quality management, service delivery, and commercial sustainability in Australia’s home care sector.
We saw an opportunity to fill your gaps and add value to your operations from both a commercial and quality perspective. The aged care system is evolving with the Support at Home program and new Aged Care Act 2024. We created Fill’d to help the entire sector navigate these changes without complexity, with a guaranteed reduction in inefficiencies. We connect registered/approved aged care providers, service/associated providers, and aged care workers through one central platform that handles the compliance and coordination work.
At this stage, we are focusing on onboarding service/associated providers. Full capability coming soon.
Everything you need in one integrated
aged care platform
Operational Efficiency
Single sign-up without multiple associated provider contracts. One onboarding, one platform, one payment channel. Simplify coordination across multiple relationships without administrative strain.
Quality & Compliance
Guaranteed compliance with the Aged Care Quality Standards and Aged Care Act 2024. Real-time reporting and audit-ready documentation keep you prepared for any audit.
Workforce On Demand
Access to a central marketplace of registered providers, service providers and aged care workers on demand. Scale capacity across ALL service categories without additional administrative overhead.
Smart Matching
Intelligent algorithms connect the right provider or worker with the right job based on qualifications, location, availability, price, and service requirements.
Fair Pricing
Transparent pricing with no commission charged. Fair compensation throughout the ecosystem.
Seamless Fulfilment
Automated job submissions, scheduling, and documentation. Manage everything from job posting to completion on one platform or integrate with your existing operational workflows to minimize additional work for you.
Value-added Care
Gold standard practices built in to monitor client condition and track deterioration at the end of every shift. Early detection ensures better outcomes and peace of mind for registered providers, associated providers, and workers.
Up-to-date Training
Free, regularly updated training for all associated providers and workers to stay current with aged care regulations and quality standards
Early Payment & Incentives
Associated providers have access to early invoice payment options to get paid quicker, plus an incentive scheme not found on any other platform.
Frequent Asked Questions
Everything you need to know about Fill’d and how we’re transforming aged care service delivery
Fill’d is an all-category service delivery platform specializing in aged care services. We connect registered/approved aged care providers, service/associated providers, and aged care workers across Australia. Acting as an associated provider under the Aged Care Act 2024, we streamline workforce coordination, handle compliance verification, and enable quality care delivery transparently and efficiently through one integrated platform.
Fill’d serves three key groups:
- Registered/approved aged care providers who need service delivery solutions for ALL service types
- Service/associated providers from all service domains (including cleaners and gardeners, home modification and maintenance staff, through to care and health services) who want to scale or expand their business in aged care
- Aged care and health professionals seeking flexible job opportunities. We provide the option of onboarding you as an ABN contractor or as an employee.
Each group uses Fill’d differently, all benefiting from streamlined compliance, transparent operations, and quality care.
Fill’d currently operates in Sydney, Melbourne, Brisbane, Perth, and the Gold Coast. We’re actively expanding to additional cities across Australia.
Fill’d is a service/associated provider under the Aged Care Act 2024, but we adhere to the gold standard requirements and quality standards of a registered/approved aged care provider. We maintain full compliance with Aged Care Quality and Safety Standards, Support at Home program requirements, and NDIS regulations.
All workers are verified (police-checked, NDIS and WWCC-screened, qualified, and insured) before accessing jobs on our platform. We guarantee routine audits of all staff and providers in line with the latest compliance and regulatory requirements, with audit reports provided to all registered providers to ensure they meet and exceed their compliance obligations.
Fill’d operates on a transparent platform fee structure. We take no commission from the rates paid to associated providers or salaries of aged care workers. This ensures fair compensation throughout the ecosystem while enabling sustainable platform operations. We also voluntarily guarantee that our fee structure meets the requirements of the Aged Care Act 2024.
Getting started depends on your role:
- Registered/approved aged care providers and service/associated providers can book a meeting to discuss workforce and service solution needs or begin onboarding.
- Aged care workers can sign up to create a profile and start receiving job opportunities.
To ensure we truly meet the complex demands of the sector, we are currently focusing on onboarding service/associated providers. Full platform capability coming soon.
Have more questions?